Customer Reviews

Everyone here was great. They went above and beyond my expectations. I would highly recommend!!

Lori Dario

Trustworthy and honest! Love Chris

Jennifer Angus

I have never felt overcharged here. My sister recommended this place and they dont pull surprises out of nowhere to charge you extra. Usually by appointment, but they do right by their customers here.

Stephen Sasak (Leo Ambermane)

Chris is so easy to work with and the shop does great work. Will be coming back here for a long time.

King of Things

Our family has used Sylvesters for over 40 years. We always have appreciated their honesty and diligence on working on our autos. I feel that I am in safe hands. Thank you

Lora B

Chris & crew have taken care of mine & my family's vehicles for years. Knowledgeable, fair & caring. Wholeheartedly, 10/10 would recommend!

Jenna Marie

Honest prices and professional service

David Constable

Affordable shop. Honest mechanic. Chris was able to work with me to get my car back on the road.

Phil Wolter

Very helpful, and was willing to work with me on getting my car fixed the same day and figure out the problem. Great staff working here and friendly service.

Simply A Peach

Very nice people there. All ways answers any question you might have.

Christopher Scarborough

Skilled and honest - good people

Julie Mortensen

Brought our Ranger in for a tune up.. wires, plugs, etc. The truck's performance greatly improved! They seem to have a friendly, and straight forward staff. No marketing add-ons Will use Sylvester's again. Their price for the tune-up was reasonable and fair. We have a happy truck!

Phil C

Very pleased with our recent service! As a BW parent with a new first year student on campus having a car problem, it would seem that there would be headaches on the horizon. However, as soon as I call Sylvester's and explained our situation, they could not bave been more understanding and accommodating. Once we got the vehicle to them, they were communicative, solutions-focused, timely and well-priced. I was pleased to have recieved Sylvester's as a recommendation for a local garage, and glad to know they're there for us should we need them again. Thank you!

Ryan Clements

Sylvester's was recommended to me by a family member who has gone to them for over 30 years. They were friendly and efficient, called me with an estimate of what I needed and said something I thought I needed could wait. I was very pleased with the work and will certainly return.

Jane Normile

Excellent service and caring staff

Michael Vrabec

Amazing guys, super friendly and honest.

Jack Jacob

Always get great service.

Dale Fahey

I've been going to Sylvester's since 2007 and have never had anything but honest, detailed, thorough work done there. I appreciate that I have a place I can take my car that will get the work it needs done and not more, at least not without my approval. Couldn't recommend more.

Justin Krocek

Had to get the entire shifter in my car replaced on short notice during a road trip, these people were amazing! Did such a quick and stress free repair efficiently and didn't over charge. Very kind and honest business will use them again next time I'm in the area.

Audrey Altenhof

I took my 2012 Ford Fusion because the car was riding low. They diagnosed it with a broken spring and had it back to me within a day. I was so impressed that they took the time to look over some other things that I hadn't asked for and they suggested that I consider getting new brakes and tires. They didn't try to sell them to me on the spot!! They actually told me I could get through the summer safely. I have been to many car repair shops with this vehicle and others and I have never, ever had such great customer service. Prices were very reasonable, by the way! Hope not to see them soon, but I will return when I need further repair.

Sue M

Super nice people and they we're able to get my truck in there same day! Reasonably priced.

Dan Stewart

Very honest

Brian Appleby

Had issues with tire pressure on Dodge Ram 1500. Sensors replaced, cleaned up rims to seal. Had one issue with the one front tire, they fixed it up no problem, no charge for bringing it back. Will definitely go back for future work on my truck. Excellent customer service and workmanship?highly recommend!!!!

Eric Conley

A little pricey but always quality service and friendly people.

Caroline

Very nice business to do business with.

Jesse Gast sr.

I have never worked with such Nice and professional people at the car place. They did a great job. I will definitely be a lifelong customer.

Lauren Lund

Sylvester s is a great place. People are friendly . They listen for understanding of what the problem is with your car. Work is always done correctly the first time and in a timely manner.

W West

They were very professional and I would recommend them to anyone.

Lisa Haregsin

Thank you so much for great customer service and a quick and effective fix on my car! Awesome.

Kaylee Eastridge

My daughter brought her car in for a long needed inspection. We interacted with Chris who was very professional and honest. They uncovered that the rear brake bolt had broke, and saved her from a potentially bad accident! The price was very fair, and the mechanic didn't attempt to sell us any updates that we didn't need. I highly recommend Sylvesters based on their quality and friendly interaction.

Thomas Cayton

Sylvester's is an honest and helpful company. They have assisted and researched the issues with my son's truck. Even though they are busy, they always go out of their way to help. We cannot say enough about this company. Thank you for everything!

Debra Deacon Coolidge

Sylvesters's has continually been the best experience of any mechanic and they're always there for me when I need something done with my car.

Logan R

Always helpful, accurate with diagnosis, fair prices, and really great people.

Denise French

Great local owned garage, did excellent work on my brakes and the price was fair.

Mike Gibbs

One of my great friends, and a very honest person.

Allen Raborn

Chris at Sylvester's Auto is seriously the nicest guy in the auto repair business, bar none. The Mr. Rogers of mechanics. We will always come back here for the professional service and absolutely stellar customer service.

Christopher Bamrick

100% recommend. I had taken my car my Ford dealer for them to look it over and they tried to tell me that parts of my car needed to be replaced or else if I drove over a pot hole and it broke the back of my car wouldn't be supported and that it would cost $400 to replace it. I took it to Sylvesters to get a quote on the same procedure and they informed me that the part was working perfectly! I can't believe that the dealer was trying to scam me but I'm glad that I took it to Sylvesters before paying that $400. My family has been going to them for over my entire life and I will continue to do the same

Andrea Moening

Very helpful and friendly! Will be the place we go in Berea.

ScottBridget Cummings

10/10 genuinely. I was so happy to find such a great mechanic close to home. Very honest with you, accurate estimates, and great work done.

Grace Brunner

Chris and company have always provided very good service. Thank you.

Marie Vasel

This a great place to take your vehicles from small jobs to large Chris is the best

Carole Pozek

I needed some work done urgently. They ordered the part right away and scheduled me the day after it was received. It was found I needed another part during the repair and though it was not available new anywhere that day (the bumper and grill were removed for the initial repair and needed to be off for the additional part as well), he called around and found a used part so that the work could be completed the same day. This saved me a lot of money in labor as they would have needed to take the bumper and grill off the car again. Chris was very friendly and knowlegeable and explained things in a way that I was able to understand. I will be very comfortable going back for future needs.

debw

Good service

Brian Soltis

great, fast service

Sarah Barbin

Place is close to my job, when I've came here people are nice and wait time is short

Amy Chavis

Chris and the people that work here are great! They have very fair prices and go above and beyond to meet my needs. I would highly recommend Sylvester's Auto for any car or truck repair.

Lisa Sanchez

Would highly recommend! Chris was awesome and very helpful! I had an issues with my transmission light coming on. He took a look at it and got back to me and said that he would suggest going to a transmission shop. Unfortunately, my father passed away that very same day and he offered to take my car to the nearest transmission shop since I had my hands full with things. It was honestly the nicest thing a business has ever done for me. I will definitely go back! Thank you Chris!

Christopher Coon

I called Sylvester's for replacement/repair of all 4 brakes, pads etc..after I got an estimate costing several hundred dollars more than that from a National auto service center. Sylvester's installed new brakes etc. Within a quick time frame and were very professional. I believe in keeping work local anyway .. Sylvester's is wonderful!!!!!

Jill RICHARDS-DIVITA

Sylvester's staff are friendly and honest. Second time having car serviced and they always do a great job.

Marissa Zalic

Always honest and always helpful. One of the best shops I've ever been to.

John Gorby

Helpful hard working Friendly fast

Robert Stafford

Good people and service

Bob Magee

Fit me in at last minute to check diagnostic code on my car...Checked codes for free, topped off my oil and only charged me for the oil cost. Great service and friendly! I will be back.

Christine Welsh

Does great work. Very friendly.

rana nickels

The staff here are very very friendly and are extremely knowledgeable in automotive repair. They're quick to get back to you on the phone and are able to take last-minute calls as well. If something doesn't work out they'll do their best to fit you into their schedule or give you advice on what you need to do. During store hours they also have an air pump that you can use for free

Teegill

Great place to get your car fixed

Dale Hornak

First time to this location and can't say how happy i am with their service. Well explained and reasonable price. Will definitely be back.

Hanna Tran

Good price and quality work

James Wenmoth Sr

Chris and his staff go above and beyond on their services.

Caitlin Warnken

Great service and prices. Knowledgeable staff. Fast and respectful

Bill Loomis

My entertainment center (with clock, bluetooth, etc.) went out a few weeks ago and I tried everything to fix it without having to get an expensive replacement. The only thing I couldn't do was unplug the battery because it was set too far back for me to reach it safely, and a couple other places I called said that they'd check it out but I would need to pay them $100+ to look at it and that I would most likely need to order a new center. I called Sylvester's and explained that I was pretty sure it just needed unplugged and plugged back in again, and they said they could absolutely help with that, free of charge. I was in and out in 20 minutes and it's working perfectly! It was such an easy fix and I was deeply appreciative that they didn't try to pull the wool over my eyes and charge me needlessly. Thank you!

Gabriela Mendicino

The only place I go. Chris and his staff are incredible. They are honest, friendly, and effective.

Ben Purdy

Chris and Laura and all the staff are great people enjoy stopping and say hello sometimes

David Hof

The nicest staff. My car is always trying to break down on me. I'm glad I found this place.

Jonathan Connor

Took my car here once for a new starter. I asked if he could figure out why the AC didn't blow any air. He looked at it for a while. Didn't figure it out. He called to ask if I wanted him to keep looking it not, knowing I needed the car back on a particular day. I really appreciated the care put in. I don't remember the particular technician's name.

V Marie

Very professional!

Scott Hicks

Chris is a great guy. As a single mom he has always found a way to do quality work within my budget. I never go anywhere else.

Anya Rogel

Honest and friendly good working people everytime

Jacob Nolan

Favorite auto shop ever! Some of the nicest people I've met and they do not ever recommend unnecessary repairs. Very fair in pricing also. I will continue to go here even if I move out of Berea. <3

Marissa Wellman

Great staff always helpful very knowledgeable of the service work they do in at a very reasonable price

chris kaylor

Always go the extra mile!! Always sweetheart's and trustworthy!!

Geoffrey Kane

Best auto repair shop I have ever been to!! Chris is the absolute nicest and most honest mechanic I have ever encountered. I will never go anywhere else

Chelsea B

The best auto shop I have ever come by. Honest, fast, reliable work, and they even give BW students with their ID a discount! You will have no desire to try out other auto shops after you have been taken care of by Sylvester's. Also some of the friendliest people I have meant.

Justin Wisniewski

Dear new potential customer, I have used Sylvester's Auto for my repair shop over many years. I highly recommend this business. These mechanics are excellent, very responsive to my requests. I am completely confident in their mechanical work. This is an excellent choice for any driver who wants to take good care of their vehicle and lives anywhere near Berea, Ohio.

Carol Baker

Chris and Rich are two of the most honest men in the auto repair industry. Seriously, I trust them and don't even get a quote when I bring in my trucks. I have been taken before, and know all the auto jargon, but they do the right thing every time. I won't beat a dead horse, but you gotta try them out. My favorite part is when Chris tells me what's wrong with my vehicle, he almost seems sad. Honestly doesn't even begin to explain it.

The Wilson

Good people are hard to find..at Sylvester's, you will find good service and good people running it !!

Chris Moore

Been there multiple times. Always friendly and professional. Honest about services. Doesn't make unnecessary repairs. No charge for simple repair I needed one time. Fast and reliable.

Cherie Patrick

Does the work they promised do not overcharge

Jody Jones

Great people, fair prices, friendly service, you can't ask for more in an auto repair place.

Lee Brenneison

Very nice shop and great people. Had some work done and they were right on it with a very fair price at that

David Herron

Chris and Rich are true pros.

Admin

Sylvester's always takes the time to give thorough explanations on what is wrong with a car and how they will go about fixing the situation. The staff (especially Chris) is patient, friendly, and honest! Much better customer service than I have received at other auto body shops.

Rachel

Friendly knowledgeable service at a reasonable price

Gavin Glaze

Sylvesters auto truely goes above and beyond. They are very honest and care about their customers. They get the job done quickly and efficently. I will definitely be a repeat customer and would recommend Sylvesters Auto to everyone.

Aaron Gatt

The customer care is amazing! You'll feel like your money is well spent when you do business with these good folk. Strongly recommend.

Alec Irion

This is autumn Kingen ( not Nikki)lol. But I wish I could give this place a 100 star review . The owner is the nicest man I have ever met . He showed me exactly what was wrong and how it works etc. I've always dealt with shady car dealerships an auto shops and this is the first shop that has been really amazing and super helpful. I wish I lived here so I could always take my cars here but sadly I live in NC. I'll be sending my boyfriend here before he leaves to go back to NC to. Thank you again !

nikki lee

All ways been pleased with the job they have done. Friendly folks to work with.

Jean Brenneison

This shop is real mechanics And they are doing the jobs right. I can not say enough good things about them. Wish I found them years ago. Would trust them to work on anything I have.

Joe Szucs

A bit more expensive than other places but very HONEST and FAST. I really trust these guys, treated me very well over many years and vehicles. Won't do unnecessary work. Safety Minded. Joe

TheGolden Ghast Tear

They have been working on our company and personal vehicles for many years and are always extremely helpful and affordable! We would never consider anywhere else!

Bob Bonenfant

These guys are friendly and very willing to help no matter what. You won't regret coming here. All positive.

Matthew Sumrada

I have used these guys exclusively for 15 years. They are wonderful. Honest answers, quality work and reasonable prices. They get the repairs done when they say they will as well.

Joe LaPalomento

Very pleased with the service provided.

Frank A.

Been going there for years. Chris and his employees are always courteous and helpful. They have taken excellent care of my vehicles, doing what needs to be done now and telling me what can wait for a while. If you're looking for a repair/service shop you can trust, look no further.

Anonymous

When my engine light came on, I called and requested an appointment in the near future. Arrangements were made so that I could bring my Mustang in on the day I requested. The usual good service was provided.

Jean W.

The service is always quick, professional, and done correctly. It's nice to have a business you can trust completely.

Bonnie R.

Prompt, Excellent service!

Carol & Mel M.

Prompt and reliable!

Bob C.

Sylvester's ALWAYS goes above and beyond to help satisfy their customers!!!!!

Rick & Margie V.

A Berea business mainstay -- personal service for the local economy.

Richard C.

Trustworthy, personable and very talented / knowledgeable! Grateful to have them here for our service needs! A big thanks to the folks at Sylvesters!

Dave P.

As always, Sylvester's was prompt courteous and very good.

Tom & Sandy M.